Some apps require extra permissions—permissions that may not be granted under the device’s Compliance Policy. When attempting to launch the app, device users will see a message like “Permission Needed” or “Action Not Allowed.”
There’s a simple solution: Create and apply a compliance policy that allows it.
- In the Esper Console, click Compliance Policy in the navigation sidebar
- Click New Policy
- Enter a unique name for your new policy in the Policy Name field
- Enter a description for your new policy in the Description field
- Select “Ask User” from the Default App Permissions dropdown.
- Click Create Policy
Once you apply the compliance policy on the device/group, you should be able to make the required permission changes from the Settings on the device.